Worst agency ever

Take your money and run far away from these crooks.

Submitted by Victoria on Thursday, Mar 23, 2017

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Ripped off

Will take your admin fees and promise you a ccj wont affect you getting a rented property then turn you down leaving you 100s out of pocket!

Submitted by Lee Turner on Sunday, Jan 01, 2017

Landlord horrified by secret double-billing to his tenant by My Property Box

Owner of commercial property, in Darlington being a restaurant and 8 individually-let offices, engaged the friendly My Property Box to let these. Fee for restaurant, 399+VAT, letting fee for each office 99+VAT. Let one office to a client provided by the owner. 8 enquirers then came direct to My Property Box, but not one proceeded. Owner supplied a client to the agent and then discovered he was to be secretly charged 149+VAT tenant fee (discounted from 199+VAT 'says the boss', a used car salesman trick), only the security deposit would be charged and the month's rental would be pushed back so he could afford the 'admin' fee; he didn't proceed The owner then discovered that the first tenant had been charged 99+VAT (discounted from 'about 200' (no VAT mentioned), likely the reason only the security deposit was paid and the months rental pushed back. MyPropertyBox maintains it can't stay in business without these secret double-billings. It is no longer the agent for this owner.

Submitted by Owner, Darlington Commercial Property on Wednesday, Nov 02, 2016

Left homeless

Took £220 from a family with 3 small children. Adele the manager said we were guaranteed a house to let if we paid the agency fee then after FOUR weeks turned us down. She laughed when we begged for our money back. Absolutely disgusting service.

Submitted by Lee Turner on Friday, May 13, 2016